The Level of Customer Satisfaction of Grameen Phone Limited Dissertation

The Level of Customer Satisfaction of Grameen Phone Limited - Dissertation Example 1.0 Introduction 1.1 GENERAL INTRODUCTION The academic program is the building up of the theoretical knowledge about business administration, which is the base of practical knowledge. The program is an attempt to provide the business students an orientation to a real life business situation in which we can observe and evaluate the use and applicability of the theoretical concepts, which were taught in the classrooms. As per norm this report is the requirement of the fulfillment of the internship program. This report titled â€Å"Assessing the Level of Customer Satisfaction of Grameenphone.† 1.2 OBJECTIVES: 1.2.1 Primary Objectives ïÆ'Ëœ To discuss about telecommunication business in Bangladesh. ïÆ'Ëœ To present a background and introduction of Grameenphone Ltd. ïÆ'Ëœ To focus on the business and operations of the company. ïÆ'Ëœ To discuss about the activity of the Customer Service Division of Grameenphone Ltd. ïÆ'Ëœ Compare other operators with Grameenphone Ltd. ïÆ'Ëœ To focus on the most resent after sales service improvement and market position of Grameenphone Ltd. ïÆ'Ëœ To find out the satisfaction level of Grameenphone subscribers. ïÆ'Ëœ To specify the areas of dissatisfaction of the Grameenphone users. ïÆ'Ëœ Identify the findings of analysis and recommend based on the findings. 1.2.2 Secondary Objectives: ïÆ'Ëœ To have knowledge on Grameenphone Ltd. and mobile industry. ïÆ'Ëœ To improve corresponding and report writing ability. 1.3 SCOPE The scope of the study is limited within the telecommunication industry of Bangladesh. It is also limited within the organization of Grameenphone, especially in the Customer Service Division of the company. Here I discussed with the topics related to the after sales customer satisfaction of Grameenphone Ltd. 1.4 Significance of the study GP knows that in near future, the sell will sluggish down and all the activities will occur through targeting the after sell services. And for that GP always wants to give their priority to this sector. All the activities GrameenPhone Ltd. based on their service. Mobile operators are mainly selling their service to their customers. And in that competition Grameen Phone provides best quality service to their customers. So being an employee of GrameenPhone Ltd. it's an honor to find out the customer satisfaction level. However today the competition is raising and it's create an opportunity to the customers for choose better one. As a result the telecom organizations are now not only looking for capture new customer but also retain the present and past customers too. For that they are now completely focus on their service level. So it's very important for GrameenPhone Ltd. to keep their service level up always as they did previous. The rationale of this study is to

Psychology Project Racism Essay Example for Free

Psychology Project Racism Essay Racism People see it every day across the world. A group of whites burn down a black , someone gets hurt or murdered from a racial insult, or fights break out at school or in public. These are the extremes of racism. Racism is definitely not a good thing; it’s a power that has taken over through the present daytime. What will the future bring for Racism? What are the main problems of racism? Can we get a hold on racism throughout the world or will we self-destruct in our own hate? Racism is everywhere, as much as today tries to hide it or say that we resolved it years ago. Racism is still all over the place. Definition of Racism: Racism is the belief that a particular race is superior or inferior to another, that a person’s social and moral traits are predetermined by his or her inborn biological characteristics. Racial separatism is the belief, most of the time based on racism, that different races should remain apart from one another. Racism has existed throughout human history: It may be defined as the hatred of one person by another or the belief that another person is less than human because of skin color, language, customs, and place of birth or any factor that supposedly reveals the basic nature of that person. Prejudice: If someone is a racist they are of course, prejudiced. Prejudice is when someone doesn’t like someone else for the way they look.. It flies right over their heads schools, the workplace, our community, our friend’s  house, even our homes. Racist or prejudice jokes are not harmless and it is a reality today. Racist jokes are just the start of it. Many people think the jokes are funny. Maybe they are, but they still hurt the people the jokes are about. Superiority: Superiority is a big part of racism. Every race thinks that they are superior to other ,that they are the best . The power issue may make the difference, that’s one of the main reasons. Each race thinks they are a better race.. Therefore, they fight and create violence to justify who is the greater race. But the reality is, that it doesn’t matter who you are or what color you are. Forms of Racism: †¢Individual Racism takes the form of individual attitudes, beliefs, values and be haviors. Some examples of racist attitudes are racial prejudice, belittling, jealousy and bigotry. †¢Institutional or Systemic Racism takes the form of the practices, customs, rules and standards of organizations that unnecessarily disadvantage people because of their race, color or ethnicity. †¢Cultural Racism is the cultural values and standards that disadvantage people because of their race, color or ethnicity. . Bio-psycho-social-spiritual phenomenon of racism: Racism is the outward manifestation of an inward system. This system justifies power of position by placing a negative meaning and value on perceived or actual biological/cultural differences. This system gives biological differences, such as skin color, texture of the hair, physical features; or cultural differences, such as language, religion, ethnicity, or accent, a negative value and meaning. In real they are merely biological or cultural necessities. Thus, there is nothing wrong with the color black, brown or yellow. It is not skin color that forms the basis for discrimination, but the negative meaning and value given to the color of skin. Color is neutral; it is the mind that gives it meaning. Neither are women discriminated against because of their gender. If gender were the problem then the solution would also be to have a sex-change operation. But the problem is not gender but value systems.. Women are discriminated against because of the negative meaning and value given to their gender. How one defines a situation depends on how one perceives it. That’s the psycho pattern. The meaning that  people therefore give to their reality, whether or not true, causes people to behave in a manner that makes the original meaning actually come true. The interpretive meaning called perception.. The same goes with the spiritual dimension, the fourth factor. In order to justify such evil use of power, people will appeal to those moral systems which give them a sense of meaning, rightness, and ultimate value in life, their ideological belief systems, which serve as the highest authority in their lives, the moral basis of their existence. Like this the bio-psycho-social-spiritual framework works -and how it shapes our world. Common factors of Racism: †¢Color: Prejudice or discrimination in which human beings are treated differently based on the social meanings attached to skin color †¢Religion: Religious discrimination involves treating a person (an applicant or employee) unfavorably because of his or her religious beliefs. Religions, such as Buddhism, Christianity, Hinduism, Islam, and Judaism, but also others who have sincerely held religious, ethical or moral beliefs. †¢Gender: Granting or denying rights or privileges to a person based on their gender. No Boundaries: Victims and perpetrators of racial prejudice are not confined to any period in history, place, skin color, income group or other boundary. No one is immune! But the images we associate with the term racism depend largely on the part of the world in which we live. For instance, in different countries most commonly think of tension between whites and blacks, or increasingly, Hispanics and blacks or whites. Further back, though, other forms existed. Racism –different countries: Racism world-wide is manifested in every continent. In Europe, extreme racist groups have gained more and more acceptability in countries like France, Germany, and Austria. In Australia, the Aborigines have lost much of their land and have been the victim of extreme prejudice. Not only has Apartheid legalized separation been practiced in Australia, it has been a well-publicized condition in South Africa. Many African countries have endured long-term civil wars, some beginning shortly after that nation’s freedom from former colonial  countries. In Asia, Cambodians harbor extreme prejudices against the Vietnamese, and Chinese students have been forbidden access to higher education in Malaysia. In the Middle East, antagonism between the Israelis and the Palestinians continues to exist. Racism in Pakistan: In Pakistan people do face problem regarding racism and its done on the following bases. †¢Socio economic status †¢Gender †¢Color †¢Religion †¢Cast †¢Provincial Causes of racism: Major causes of racism common in all societies are: †¢Lack of self love †¢feeling of unworthiness †¢desire to feel superior †¢Fear of loss and displacement †¢lack of understanding †¢false perceptions †¢Ignorance, †¢Xenophobia †¢Brainwashing †¢ upbringing, †¢negative experiences with individuals of a given race, †¢negative images portrayed in media and societal stereotypes, †¢hate †¢ lack of education, †¢distorted thinking †¢ fear †¢Selfishness †¢Environmental Factors Effects of racism: It is said that â€Å" Racism always breaks a country and spoils a society.† The effects that are commonly observed are: †¢Self hate †¢ Suicide †¢Self harm issues †¢Eating disorders †¢Fear of going to school/public places (agoraphobia) †¢Bullying †¢Knife and gun crime †¢Panic attacks †¢Violence †¢hate crimes †¢inequality †¢inhumanity †¢intolerance †¢trade imbalance †¢depression †¢self loathing Racism and future: Today we are living in a load of social issues that we have to deal with and racism is one of them. People blame their faults and disappointments against society and the whole race in which they live in. but anyone can do good or excel if they put their mind to it. The future, when you hear the word – Racism you start to think about advancing our technology and furthering science. You think of exploring new boundaries and seeing new places. A better world, but a worse world is what we see. The technology may improve as we go deeper into the next century, but what about the children of today that are responsible for the future? Right now, we are only hurting ourselves with racism and hate. We have taken many steps in controlling this disease, but like most diseases, they spread. Does God do favoritism? God is the  Creator of all the races—yellow, black and white (with brown and red). Each has strengths and gifts as well as weaknesses. For our better future it is important to finish this discrimination. If He has created everyone equally then who are we to judge? Who are we to complain? Who are we to discriminate? We being a Muslim, how can we do such a thing? Our religion has a clear concept about equality. It’s clearly written in the Holy book that no one is superior to another. Our God has created everyone equally. Its His choice how and what He do†¦ What Can We Do? â€Å"Racism isnt born, its taugh† Where there is a problem, there is a solution. The only solution that seems to be found is to stop the hate. Dr. Martin Luther King said: â€Å"I have a dream that my four children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character. I have a dream today.† He had a dream.Its up to us that how and what we make a world without racism†¦. Changes: self-awareness†¦Ã¢â‚¬ ¦ Reengineering our attitudes about race means that we must examine ourselves. †¢Closely examine your values and beliefs; why do you think, believe, and behave toward others as you do. †¢Remember, one of the bases of prejudice is ignorance. Try not to ignore but to know other. †¢Measure your words carefully before you speak to others. †¢Try to be a human first . Society is formed by us †¦Ã¢â‚¬ ¦.society changes can be . †¢Do not tolerate prejudiced people, prejudiced talk, or racist action. †¢Give good literature, recommend films, lectures, meetings to your friends and family. †¢Write letters to newspapers, magazines, and TV sponsors giving your opinion on statements and actions that demean people. †¢Organize a cleanup or rebuilding campaign †¢Make an effort to support minority cultural events †¢ Make an effort to teach the value of equality and tolerance For Institutions-Effecting Change: †¢For institutions to change, their culture, vision, values, and ideology must change. All policies must be based around a single ideology. †¢Examine an institutions deep belief and value systems †¢Hold training seminars in intercultural competence: †¢self-acceptance. †¢Put people to work and interact in interracial learning teams so as to develop positive attitudes and cross-ethnic friendships. †¢Make a commitment and act on it! Things You Can Do in the Schools: This can be done in a school or university setting. †¢sponsor panel discussions †¢awareness activities †¢cultural †¢projects that will promote cultural understanding and inclusiveness. †¢anti-racism education in your schools curriculum †¢events relating to a variety of cultures.. †¢Example: The Book of Dreams To sum it up: Figuring out what to do about the ugly reality of racism in our communities presents a difficult challenge. There is no single or easy set of instructions that will eliminate racism once and for all. Instead, it is something we must continually work against choosing the strategies and actions that will be most effective in our own individual communities. In this resource, weve suggested such strategies and actions, and shown examples of how many of them have been put into practice in real communities. When you start deciding how to reduce racism in your own community, feel free to use any of these ideas, but also feel free to be creative and come up with your own solutions as well. Remember: â€Å"Rainbows arent just one color. Theyre every single color. Be a rainbow. Enjoy all of the colors in the world.†

The Design Of Multi Level Car Parks Tourism Essay

The Design Of Multi Level Car Parks Tourism Essay Car sales, close to 8 lakh units a year, are growing at an average rate of 10 per cent while two-wheeler sales at 5 million are expected to grow 14-15 per cent. In order to accommodate the large volume of vehicles, small cities and towns must develop their infrastructure roads, flyovers, car parks and other facilities. Otherwise their arteries are most likely to get clogged like they do in big and mini metros.   One solution may be a multi-level car parking system to maximise car parking capacity by utilising vertical space, rather than expand horizontally. Although at a nascent stage in India, it is one of the options to decongest roads and solve parking problems.   However, with land in metros and A grade cities becoming scarce and dearer, and plots getting smaller, conventional parking is proving infeasible. Sometimes soil conditions rule out excavation for multiple basements, or multiple RCC parking slabs take total building height beyond permissible limits. Sometimes it is found that the ramp or car lifts eat up much parking area that no increase in parking capacity is possible. In such case, mechanised car parking systems make creation of extra parking capacity feasible. So far three types of mechanised car parking systems puzzle, tower and mini have been operating in India. In each of these, the car is always parked or retrieved at one level only, and the stationary vehicle is carried to different levels in steel pallets.   The number of vehicles in metros is approaching one million mark. Mumbai has over 13 lakh vehicles, and up to 200 are added everyday. Suburbia Mall, Kalptaru Builders, and Evershine Builders in Mumbai are equipped with multi-level car parking system. Even towns like Chittorgarh and Jaipur are interested in multi-level car parking (also called elevated car parking system).   The puzzle system is configurable and module capacity can vary. For instance, car parking space meant for two cars can accommodate three cars. The optimum capacity of the tower type system is 50 meant for three. Fully automatic systems generally cater to higher capacities per unit. Since conventional multi-level car parks have a clear height of 9 ft. to 10 ft. above each level, they can accommodate Small Utility Vehicles also.   The mechanised system does not cater to these. It is possible to customise systems to accommodate SUVs, but it has not been done so far. Any decent capacity parking plan invariably has ground parking slots (where no mechanized system can fit), and these usually suffice for the proportion of SUVs, says Rajeev Goel, CEO, Kinetic Escalator Elevator Ltd. Depending on the type of system and order size, the mechanised parking systems installed by Kinetic cost from Rs 2 to 3.5 lakh per car. A semi-mechanised (valet parking) option is also available per car cost under one lakh. Depending on the type, its configuration and position of the pallet, it takes half to two-and-half minutes from the press of a button to an approaching car to the drive way level to park a car on it or drive away the car parked on it.   Parking charges depend on what the user is wiling to pay, and whether he has an option to park nearby without paying. A parking slot may be permanently allotted/sold/leased to the built-up area buyer/lessee. Where an owner can charge parking fees by the hour, the fee depends on demand and supply of parking space, not on the parking system. It can vary from Rs 2 a day to Rs 25 an hour.   Many state governments and civic bodies, and some Central government departments are aware of these systems and are expected to give them push. Some civic bodies have liberalised bylaws to enable builders to maximise parking capacity in their projects. Some civic bodies have also floated BoT or like tenders inviting private investment in maximising public parking capacity, according to Goel. The government shouldnt allow parking on roads, states Shree Gopal Kabra, President, Ram Ratna Group.   Goel is quite confident that the demand for car parks is an integral part of a residential or commercial complex, rather than an independent commercial venture. However, it may take years before parking fees in India reach a level at which the investment in these systems and their maintenance cost can be recovered from parking fees alone. Kabra says that a multi-level car parking system will be a success in commercial layouts. One has to club towers with ad revenues or with some other alternatives like commercial activities so that the revenue keeps flowing to the owners who implement car parking systems. Design Image of the inside of a multi-storey car park Movement of vehicles between floors can be effected by: interior ramps the most common type exterior ramps which may take the form of a circular ramp (colloquially known as a whirley-gig in America) vehicle lifts the least common In locations where the car park is built on sloping land, the car park may be split-level. Many car parks are independent buildings that are dedicated exclusively to that use. The design loads for car parks are often less than the office building they serve (50 psf versus 80 psf), leading to long floor spans of 55-60 feet that permit cars to park in rows without supporting columns in between. The most common structural systems in the United States for these structures are either prestressed concrete concrete double tee floor systems or post-tensioned cast-in-place concrete floor systems. In recent times, car parks built to serve residential and some business properties are built as part of a larger building, and often are built underground as part of the basement. Motorcycle parking inside a multi-storey car park Car parks which serve shopping centres can sometimes be built adjacent to the shopping centre so as to effect easier access at each floor between shops and parking. One example is the Mall of America in Bloomington, Minnesota, USA, which has two large car parks attached to the building at the eastern and western ends of the mall. Another common position for car parks within shopping centres in the UK is on the roof, around the various utility systems, enabling customers to take lifts straight down into the centre. Examples of such are The Oracle in Reading and Festival Place in Basingstoke. Automated parking Automatic multi-storey car parks provide lower building cost per parking slot, as they typically require less building volume and less ground area than a conventional facility with the same capacity. However, the cost of the mechanical equipment within the building that is needed to transport cars internally needs to be added to the lower building cost to determine the total costs. Other costs are usually lower too, for example there is no need for an energy intensive ventilating system, since cars are not driven inside and human cashiers or security personnel may not be needed. Automated car parks rely on similar technology that is used for mechanical handling and document retrieval. The driver leaves the car in an entrance module. It is then transported to a parking slot by a robot trolley. For the driver, the process of parking is reduced to leaving the car inside an entrance module. At peak periods a wait may be involved before entering or leaving. The wait is due to the fact that loading passengers and luggage occurs at the entrance and exit location rather than at the parked stall. This loading blocks the entrance or exit from being available to others. Whether the retrieval of vehicles is faster in an automatic car park or a self park car park depends on the layout and number of exits. Advantages: The advantages of this can be seen immediately: there is no room to build conventional multi-storey car parks above ground in the areas they are required, and under-street parking is actually more cost effective than other schemes on a per parking space basis. In addition, an automatic system brings significant savings in engineering because elevators, ramps, stairways, lighting and ventilation do not need to be provided to the same extent. The construction, however, also means the transfer of sewer, storm drains and water services from beneath the centre of the road to conduits at the side of the roads. PARKING PROCESS Cars (maximum dimension 5.25m long, 2.2m wide and 1.7m high) must be driven to one of four receiving stations (marked A to D), the entry to which is actuated by a control device which responds to a transponder chip held in the car by the user. On gaining entry the driver proceeds to correctly position / park the car on a transfer ramp and then locks and leaves the vehicle. A combination of laser scanners and light barriers will then examine the car for its positioning and dimensions. The elevator ramp is then actuated and the car is raised to its parking level and stored (cars are parked side by side). In July 2007 the Wà ¶hr Multiparker 740 equipped garage was given the ADAC Award (German Automobile Association) for the best use of space, security and reliability. On returning, the driver comes to the same transfer station (they may pay by credit card at an automated paying station) and the car will be retrieved from its storage level according to the transponder chip still held by the driver. The car is retrieved on its transfer pallet and the driver simply drives away through automated exit gates. The pallet has a lighting system which illuminates the area for two minutes while the driver gets into the car. Customer help is available via an intercom system 24 hours per day in case of breakdowns or unforeseen problems. If a car is not retrieved for its owner within two hours then the owner receives compensation from the parking operator. PROJECT 1: TECHNOLOGY TYPE SIMPARK (Completed in November, 2001) CALCUTTA, INDIA We make Calcuttans proud by introducing the Worlds First Fully Automatic Mechanized Public Multi-Level Car Parking System on a Curve, at the intersection of Park Street-Rawdon Street crossing, in a Joint Venture with the Kolkata Municipal Corporation. The ground plus two-storied computer based system, accommodates upto three times more than conventional parking. The system at Rawdon Street has been constructed to provide car-parking facility for around 210 cars on a ground area of 1260 Sq. Mtrs. Each row can individually hold on average 73 numbers of cars. The system is operated from both the ends of the structure. Each lift lobby having its own individually control panel and ticketing system. However, one can park and retrieve his/ her car from either end and vice versa. A steel pallet is designated for every car slot in the system. Whenever a car needs to be parked, the ticketing button is pressed and the entrance gate opens only after a pallet has been delivered. The driver parks his car on the pallet, engages a gear, locks his car (optional as nobody can go inside the system and your car is safe as in a vault), and walks out of the system. The tickets to the system is a simple the magnetic strip cards, which the ticket attendant swipes. From herein onwards, the computer takes over. One must remember not to lose the magnetic card as it contains information on the parked vehicle. Technologies : Simpark The beauty of this Parking system is inherent in its intrinsic simplicity. It is a modular Lego like system and therefore can be adapted to fit any size or shape of plot. Each grid has an independent lift and each floor or array of cars has its independent carrier. For every car to be parked in the system, there is a steel pallet designated when a car is to be parked, on a button being punched the entrance gate opens. The driver parks his car on the pallet, engages a gear, locks his car (optional), and walks out of the system. From herein onwards, the computer takes over. Uniquely designed lift, enables carriers to pass through lift shaft, when lift is not in the specific floor. More than one lift can be placed in each row at either end, or in the middle as required. THE PARKING PROCEDURE The PLC system computer decides, which floor, which and slot the pallet with the car is to be placed is to be parked on. Accordingly, the pallet with the car placed on it is taken up with the help of the vertical elevator system to the desired floor. The next step is that on reaching the particular floor the carrier system picking up picks up the pallet along with the car, and moving it horizontally along the structure over the other vehicles to the place assigned by the computerit slowly lowers it into the slot assigned by the system. It should be made quite clear here, that the height of each floor, is a little more than twodouble the cars height, so that the carrier transports the car above the already parked cars. Retrieval of parked cars is precisely the same operation, but in the reverse order. When the driver comes to collect his car, he gives the ticket/magnetic card, which was given to him on parking. The card is swiped and; automatically the bill for parking is generated for payment. Simultaneously the computer has issued the order for retrieval. Carrier picks up the relevant pallet, transports it over other cars and places it on the elevator. The elevator brings down the pallet. On retrieval retrieval, through a turntable, the pallet takes a turn and keeps the car is in a drive-out position. The Main gates opens automatically, driver walks in and drives out in his carfor the driver to drive out his car. The Gate close automatically and the system is on standby for the next requests. The entire system can operate, with just one ticket attendant in each lobby. In case of the remote eventuality of any problem, the same shall be reflected immediately in the master computer in the control room and the fault rectified within minutes. SERVICES OFFERED 1. Night parking. 2. Multiple Entry and Exit facilities. 3. Provision for long term booking of parking slots. 4. ATM and Vending Machine. 5. Public Call Booth. 6. Front / Backlit show windows for corporate and product advertising CONSTRUCTION DETAILS We have used RCC grid of Concrete Column and Beam only for the parking tower. There are no slabs for the parking tower. Top Roof is done with coated G.I. Sheets simply supported by Crush Structures. The structure has been designed for required dead load lift load as per I.S. Standard. Necessary construction instructions as per I.S. Construction have been provided. Elevators have been placed at both the end of the structures. The Control Panel with P.L.Cs will control the movement of the elevator and Electronic devices. Fire fighting with sprinklers system has been provided. The fire fighting system has been divided into various zones. Wet risers have also been provided. Other details have been met as per fire laws and by-laws. Round the clock, security cameras have been provided for recording the vehicles entering and exiting the system. These security cameras would also be utilized for recording the movement of people in the entire compound. Managing of a Multilevel Parking Lot using IPv6 Problem with multilevel parking lot now To find a parking space in a crowded multilevel parking facility now, the driver must be lurking around while driving. Even if not speeding, this is very dangerous. The possibility that a accident resulting in injury or death could happen is very high here. To solve this problem If a parking space at a multilevel parking lot can be found without the driver lurking around, the number of accidents can be decreased. So, I thought of attaching each curb at the parking space with a sensor using IPv6. And the open space can be checked at the entrance of the parking lot, and reach there without the driver lurking around. How to use IPv6 1) Each curb at the parking space is attached with a sensor by IPv6. First, each curb is attached with a sensor so the position and floor of the place open can be known. 2) The open space can be known by the screen placed at the entrance of the parking lot, using a sensor. Another problem If a car ahead of you parks at the place you were think of parking, this system will be useless. To solve this problem When deciding where to park at the entrance of the parking lot, a simple reservation is made, so the next person knows that the place is taken. By doing so, the driver does not have to lurk around when a person ahead of you parks at the spot he/she was thinking of parking. Image of Screen at Parking Entrance R e d- -The sensor shows that there is a car. B l u e- -It is open now, but the person ahead of you is trying to park there. White- -The space is open. The screen is a touch panel, and reservation can be done by pressing the screen, and the status of the 3rd, 4th, and all floors can be checked By making this facility, accidents at parking lots will decrease In the limelight Kolkatas first underground automated car parking system was now acting as a showpiece attracting municipal corporations from around the country. The Municipal Corporation of Delhi has already signed an agreement with Simpark for such projects at more than one station. Hi-tech bay: Cars at the underground parking lot built by Simpark Infrastructure at the New Market complex in Kolkata. The facility will be opened to the public on April 20. Kolkata April 15 Simpark Infrastructure (P) Ltd, a wholly owned subsidiary of Simplex Projects Ltd, braving several odds has just completed an underground modern automated car parking system at one of the most congested areas of the city the New Market complex, a relic of the Raj to which all Kolkatans are emotionally attached. A trip to the Market for pre-Christmas shopping is a must for both young and old. The engineering marvel 30 ft below the ground has been achieved without disturbing the red brick-stoned heritage New Market structure facing the southern faà §ade, including the fabulous clock tower to the left. Initially planned as a multi-level car park above ground, the BOT project, facing stiff resistance from the market shop establishments, was shifted below with a shopping mall at the minus one level and the actual gantry system car parking at the minus two level. Sheet piling over a period of 18 months was done to safeguard the old buildings facing the market complex. Top down construction method has been adopted (no cannibalisation of the top surface), and the gantry system can be accessed through five entry points (gates) for cars to be placed on pallets, which will take them down to the designated parking slot. Fully computerised, there will be just one person each at the entry point to operate the system, and car recovery is said to take just 90 seconds. Showpiece Cited as Kolkatas first underground automated car parking system, the project, commissioned by the Kolkata Municipal Corporation (KMC), according to Mr B.K. Mundhra, Chairman and Managing Director of Simplex Projects, was now acting as a showpiece attracting municipal corporations from around the country. He said the Municipal Corporation of Delhi has already signed an agreement with Simpark for such projects at more than one stations. Talking to Business Line on the various challenges faced during the four-year construction period of the Rs 34-crore BOT project (with a 20-year concession period) by the Simpark engineering team, Mr Mundhra said the company has been able to just about break-even. The gain for us is the immense satisfaction of having completed such a difficult project in a small stretch (just 40,000 sq ft), capable of accommodating some 280 cars. He said the KMC would get 5 per cent of the parking fees, which is projected to be around Rs 2.5 lakh annually. The main earning for KMC will be through secondary basic rent from shop owners in the plaza. This is expected to yield annually around Rs 10 lakh for KMC while providing hassle-free parking for Kolkatans. Some 150 shop owners are said to have booked space at the plaza. Asked on Simparks future plans, Mr Mundhra said the company was planning to enter the semi-automatic private retail parking segment with the Intelligent Cubicle Sliding system, for which it has entered into a strategic tie-up with a Korean company. He said orders for prototypes of the compact system, which can be installed easily at building sites to fulfil private parking needs, have already been placed. A base level model, for holding some 8-10 cars, may cost anything between Rs 1.75 lakh and Rs 2.5 lakh.

Beowulf as a Pacifist Poem :: Social Phenomena Literature Art Essays

Beowulf as a Pacifist Poem Social phenomena have always been narrated by artists. Art is a cathartic way to express one’s negative feelings; poems help poets and their readers or listeners to deal with people's frustrations. War, man's tendency to wage aggression upon each other, is the most criticized issue among intellectuals in the society. An artist's opinions, especially when conflicting with the established social norm of the dominant society, may be disguised and hidden beneath metaphors and complex analogies. Beowulf, a pacifist poem, was written as an expression of frustrations with the wars that constantly occurred during the Anglo-Saxon period. It illustrates, in a cynical, grim light, how people futily die in battle, represented by the speech of a messenger and by Hildeburh’s story. Beowulf also describes cowardly soldiers and a deceitful world that collaborate to invalidate the naive ideals of war. Every war has its reasons, but it is not necessarily right to go into one. Wars have not solved many conflicts nor did they teach anyone anything about pride, country, or loyalty. In Beowulf, Wiglaf’s speech to the warriors after Beowulf’s death, criticizing them for not going out and fighting the dragon after all the treasures that they received from Beowulf, portrays the inefficacy of war and therefore, that of the warriors themselves: Yes, he who will speak the truth may say that the liege lord who gave you treasure, the war-gear you stand in there, when he used often to hand out to hall-sitters on the mead-benches, a prince to his thanes, helmets and war-shirts such as he could find mightiest anywhere, both far and near – that he quite threw away the war-gear, to his distress when war came upon him. (Howe 48) This quotation realistically depicts the instability of people, therefore the instability of war. Beowulf’s warriors don’t follow comitatus, an Anglo-Saxon term that describes a lord-warrior relationship as loyalty for protection. The lord gives treasures and all the amenities to the warriors to ensure that he is going to have loyal warriors to protect his kingdom when wars come. Beowulf pays his warriors treasures to assure his protection, and they still leave and run into the woods. The very fact that they must be bribed to defend Beowulf at all serves to effectively underscore their loyalty. The author of Beowulf uses this episode to paint a picture of deceit, hate, and fear that describes people involved in wars.

Video Games in Education Essay -- Gaming Video Games Essays Papers

Video Games in Education Since the Early 70’s video games have been giving a bad name. Parents state that video games rot the minds of children and are influencing them do be violent. These accusations are far from the truth. In my research I found that there are many positive effects of gaming. Some of these effects are increased skills, creativity, general knowledge, and also help those in need. Parents can also take proper precautions and look into a game before buying it to see if it meets the criteria discussed in this paper. Video games challenge the player and expand his ability to react fast with very little lag time. With years of practice the player becomes quicker and more accurate with the movements. Thus hand and eye coordination is better, the player sees something on the screen and has to physically react to it. Not only is hand and eye coordination improved but so is manual dexterity (Taking Children Seriously). For example Madden 2004 is a football game, which requires fast reactions. If the player does not have the quick reaction skills develop then the other team will most likely sack him. The player needs to realize he has a limited time to throw the ball and most get the pass off quickly, he needs to scan the field, look for a possible escape route, and watch for the defense closing in. Another type of game, which improves hand and eye coordination, is shooting games. Although these games, such as Time Crisis 2, are being criticized for its violent content, these games force the pl ayer to quickly scan the screen for criminals to shoot before they are shot. The police force uses similar methods to train their officers to raise reaction speed when they are out on the streets. Related to h... ...the ideas that are taught in schools. Games also need to intermix instruction with demonstration. This is a big difference from the basic way of learning in school, which is memorize and regurgitate. Demonstrating shows the student what it looks like and they retain the content longer. Video games have been an influence part of our society since the early 70’s. The bad named that they are given is false, the only reason they have this bad name is because kids like games, so anything that is fun is bad for you. If a child loved playing chess he or she would be rewarded but it to is a game. Video games can help the learning process and should be incorporated in to the school system. If a child loved playing chess he or she would be rewarded but it to is a game. Video games can help the learning process and should be incorporated in to the school system.

Online School Vs. Traditional Essay

According to the National Center for Education Statistics, about 4.3 million undergraduate students, or 20 percent of all undergraduates, took at least one distance education course in the 2007-08 school year. And about 0.8 million, or 4 percent of all undergraduates, took their entire program through distance education (May, Ryan). There are many pros and cons about distance and traditional education, as well as many similarities and differences. Online education is a more flexible option for students to get an education since most classes can be taken anywhere you are able to take your laptop or hook up to the internet. It’s very convenient for people who have a busy lifestyle, such as families, full-timer workers, and those who serve in the military. With online learning, students don’t have the traditional methods of sitting at a desk and learning with lectures and books. You have the freedom to learn your way at your own comfort level. Studies have shown that in on line learning conditions perform better than those receiving traditional instruction (NCU). However, for some, lectures in the classroom are more beneficial to them since some need more a more hands on approach. A disadvantage of online learning is not having your degree being seen as creditable. Be sure that your college choice is accredited since there are many â€Å"Degree Mills† out looking for your money. There are many students and employers who are skeptics about how much you really do learn from online learning. According to Allie Bidwell from USA news, In a survey of 656 human resources professionals released Wednesday, the researchers found that although nearly half of employers said online-only programs require more discipline, 56 percent said they still prefer applicants with traditional degrees from an average university over those with an online degree from a top university. Overall, most employers (82 percent) said a combination of in-person and online education would benefit the majority of students (Bidwell, 2013). Most employers are going to view how effective an online education is by the quality of the new hires  they bring in. Cost is another consideration to think of when deciding to go online or traditional. Online education is less expensive since there are no extra fees for maintaining a large campus or classrooms. Some classes may not even require books for you to purchase. Either way you choose to go, there are still rules and guidelines that must be followed. Along with that, attendance is still a must with online education and participation in discussions just as you would participate in a classroom. Depending on the type of person you are and the lifestyle you live, either online or traditional education will be right for you. Before getting into either one, students should carefully research both to find out which is the right fit for them. References Bidwell, A. (2013). Employers and Students Remain Skeptical of Online Learning. Retrieved from http://www.usanews.com/news/articles/2013/09/20/employers-students-remain-skeptical-of-online-education North Central University. Online Education Versus Traditional Education. Retrieved from http://www.ncu.edu/why-northcentral/online-learning/learn-more Dudley, S. (2013) Why Online Education Is More Valuable than Traditional College. Retrieved from http:// http://www.wired.com/2013/11/why-online-learning-is-more-valuable-than-traditional-college/ May, R. Traditional Education vs Online Education-Should You Switch? Retrieved from http://www.businessdictionary.com/article/655/traditional-education-vs-online-education-should-you-switch/

Pros & Cons of Television Essay

For most people, watching television Is an enjoyable way to spend time. It Is an undemanding activity that passes the time and there are very few families that don’t own at least one television. Since so many people now own a television, there has been a proliferation in the number of channels available and shows to watch, so that you can quite easily find yourself spending hours in front to the television. Consequently, you may neglect other activities that need doing. Thus, although television may help to ease boredom. Here are also some negative aspects associated with watching television. Breaking news shown live on your TV Global news network allows the latest global events to be aired worldwide and beamed directly to your living room. Examples (from top-left, clockwise) include September 1 lath attack, 2004 Tsunami in Indonesia, 2008 HINDI outbreak and 2011 earthquake In Japan. Pros of watching television The positive aspects of watching television include that you have something to talk to friends and relatives about. There are certain programs which are more popular than there and If you watch them you feel Included and that you have something In common with the people around you. Television can help to foster a sense of national identity, since a significant proportion of the population will be exposed to the same kinds of news programs and television shows, so that people feel that they belong to a wider community. Plus, television can also be Informative and educational, opening people’s eyes up to the world outside. Educational TV programs Educational TV programs provide priceless information that not only educate but also pens up your mind. Most of these programs teach and educate people on subjects that you may otherwise will not know and are never taught in schools. Non-educational TV programs However, there are also a lot of television shows that are not very educational, and could even be considered trash. Reality shows, for Instance, offer nothing of any worth to the audience. Yet people still tune in. People get hooked on shows which are poorly produced and concentrate mostly on issues of sex and violence. Although here is no conclusive evidence that watching violence on television makes children tofu people would become desensitizing to it, and that this could make it easier for children to engage in violent activities. Watching too much TV can lead to weight gain, poor social skills and lower academic results Unsupervised children spending too much of their time in front of a TV can have a big impact on their life. Obesity, lack of social skills and poor academic results are Just some of the effects TV have on children. Some psychologist believe that too such TV time can have a major effect in the psychology of the child. Children are suppose to interact and play, not sit and watch. Poor parenting and weight gain It is also evident that many people spend too much time watching television, so that parent’s don’t bother to spend any time playing or talking with their children. It is far easier to stick them in front of the television, rather than taking them to the park. It can’t be a coincidence that so many people are now overweight when they spend much more time watching television than they would have done years ago. People seed to be a lot more active, but now television is the most convenient way for individuals to keep themselves occupied. Thus, they burn hardly any calories while most probably consuming an excessive amount of calories. It’s addictive Even though there are many negative aspects associated with watching television, many people enjoy television far too much to reduce the amount they watch or to avoid watching television altogether. People enjoy not having to think for themselves and to be able to sit down and watch something that helps them to relax, so why would they change?